Bikelab Online Limited ("we") are committed to ensuring that your privacy is protected. This privacy policy explains how we will use the personal data we collect from you through this website located at www.bikelab.co.uk ("Website"). By submitting your personal data you consent to the use of your information as set out in this policy. From time to time we may change our privacy policy and we will post changes on this page, and may place notices on other pages of the Website. You are therefore requested to regularly check for any updates as continued or further use of the Website will signify your agreement to any such changes.
We ask for some personal information when you register to use our Website, subscribe to our services and/or buy goods from us, including your email address and a password, which are used to protect your account from unauthorised access.
to process your registration to our services;
to fulfil any orders you make for our goods;
to provide you with custom specification spreadsheets and images of our goods;
to administer the Website which may involve sharing information with our network provider;
to carry out customer and market research;
to provide you with any marketing materials you have consented to receive, including news, updates and offers, unless you subsequently inform us that you do not wish to receive such information;
to deal with your requests and enquiries;
to track activity on the Website;
to improve the quality of our services;
to comply with legal, statutory and/or regulatory obligations.
Cookies
We may use cookies on the Website. Cookies are software applications which are placed onto the hard drive of your computer by websites. The aim of a cookie is to track a user's navigation of the website and store the information onto the user's hard drive. This information should make your website visits more productive by storing and using information on your website preferences and habits. Whilst cookies do not identify users personally, they do identify each user's computer.
Your browser software can choose whether or not to accept cookies and most browser software is initially set up to accept them. You should read the information that came with your browser software to see how you can set up your browser to notify you when cookies are used. This will give you an opportunity to either accept or refuse the cookies. Further information on cookies and how you can refuse them is provided by the Interactive Advertising Bureau on its website located at www.allaboutcookies.org. Please note that you may not be able to use all the interactive features of the website if cookies are disabled.
Who We Disclose Information To
Unless you agree to us using your personal data in the manner selected by you at the registration page of this Website, or we are required to disclose it by law, it will not be disclosed to any third party, save for any sub-contractor engaged by us to provide the services requested by you or to any other company within our group.
Data Protection
We will process any personal data that you may submit through this Website in accordance with the Data Protection Act 1998 (as amended from time to time), and will ensure that any sub-contractor we may engage to provide the services requested by you acts in such manner. We will keep your personal data secure and will only retain your personal data for as long as reasonably necessary to provide the services requested.
Security
We will endeavour to take all reasonable steps to protect your information. However, we cannot guarantee the security of any information you disclose online. You accept the inherent security risks of providing information and dealing online over the internet and you will not hold us responsible for any breach of security unless due to our negligence or wilful default.
You are not permitted to create a link to this Website without our prior written consent.
How To Access Personal Information
You may by law request a copy of any personal data that we may hold about you. In order to obtain a copy of your personal information please provide us with a written request for the release of your personal information to the address below and enclose a fee of £10.00 payable to Bikelab Online Limited to cover our administration costs.
How To Contact Us
If any of the information that you have provided to us changes or requires correction for any reason or you would like to change your registration preferences, please let us know by emailing us at web@bikelab.co.uk or writing to us at the following address:
Bikelab Online Limited
4 – 7 Twickenham Road
Richmond
TW9 2SE